Privacy Policy

Last Updated: 10-09-2026

Tidy Digital Printing is a brand/service operated by Tidy Digital Solutions. We respect your privacy and are committed to protecting the personal information you provide when using our website, printing services, and communication channels.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you contact us, request a quotation, place an order, or use our services, we may collect information such as:

• Name
• Mobile/WhatsApp number
• Email address
• Billing or delivery information
• Printing requirements
• Printing material and specifications
• Size and quantity requirements
• Artwork or design files provided for printing
• Messages and information shared with us
• Other information you voluntarily provide

We only collect information that is reasonably necessary to provide and improve our services.

2. Information Collected Through WhatsApp

We may use WhatsApp and automated WhatsApp chatbot services to communicate with customers.

When you contact us through WhatsApp, we may receive information such as your WhatsApp phone number, name/profile information made available through WhatsApp, messages, and printing requirements that you provide.

Our chatbot may collect information such as:

• Required printing material
• Thickness, colour, or finish
• Width and height
• Quantity
• Printing requirements
• Quotation-related information

This information is used to assist with your enquiry and provide estimated quotations.

3. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries
• Provide printing quotations
• Process and manage orders
• Understand your printing requirements
• Communicate with you regarding your enquiry or order
• Provide customer support
• Arrange delivery or pickup
• Maintain business and transaction records
• Improve our website, chatbot, and services
• Prevent misuse, fraud, or unauthorized activity
• Comply with applicable legal and business requirements

4. WhatsApp and Third-Party Services

We may use third-party services to provide communication, automation, hosting, payment, analytics, or other business functionality.

For example, our WhatsApp communication may be provided through Meta/WhatsApp services, and our chatbot or automation systems may process information necessary to respond to customer enquiries.

These third-party services may process information according to their own privacy policies and terms.

5. Printing Artwork and Customer Content

If you provide artwork, images, documents, logos, or other content for printing, we may temporarily store and process those files for the purpose of providing the requested printing service.

Customers are responsible for ensuring that they have the necessary rights or permissions to use the content they provide.

We will not use customer-provided artwork for unrelated purposes without appropriate permission.

6. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers or business partners when required to provide our services, such as:

• Printing and production services
• Delivery services
• Payment service providers
• Website and hosting providers
• Communication and messaging platforms
• Technology and automation service providers

We may also disclose information where required by law or to protect our legal rights, customers, business, or systems.

7. Data Security

We take reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting applicable legal or business requirements.

When information is no longer required, we may delete or securely dispose of it in accordance with our data-retention practices.

9. Cookies and Website Usage

Our website may use cookies or similar technologies to provide essential website functionality, understand website usage, improve user experience, and support website performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

11. Children’s Privacy

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. Data Deletion Requests

If you wish to request deletion of your personal information associated with Tidy Digital Printing or our WhatsApp services, select “Data Deletion Request” from the service dropdown on our Contact Us page and submit your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any changes will be published on this page, and the Last Updated date will be revised accordingly.

14. Contact Us

If you have questions about this Privacy Policy, our use of your personal information, or wish to request deletion of your data, please contact us through our website.

Tidy Digital Printing
Operated by Tidy Digital Solutions

Website: https://tidyds.com/
Email: business@tidyds.com
Phone/WhatsApp: +919500049593